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Privacy Policy

Privacy Policy for Akila Holiday Home – Saddleworth
Effective Date: 29th May 2025

At Akila Holiday Home, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including when you book a stay, visit our website, or contact us.

1. Who We Are

Akila Holiday Home is a self-catering accommodation located in Saddleworth, UK. We offer holiday rental services and manage customer bookings directly and through third-party platforms.

2. What Information We Collect

We may collect and process the following types of personal information:

  • Contact Details: Name, email address, phone number, postal address.

  • Booking Information: Dates of stay, number of guests, payment information (processed securely through our booking partners).

  • Communication Records: Messages, emails, or feedback provided via contact forms or customer support.

  • Technical Information: IP address, browser type, and cookies if you visit our website.

  • Marketing Preferences: Your preferences regarding newsletters or promotional offers.

3. How We Use Your Information

We use your information to:

  • Process and manage bookings

  • Communicate with you about your stay

  • Provide customer support and respond to inquiries

  • Comply with legal obligations (e.g., guest registration or tax reporting)

  • Improve our services and website experience

  • Send marketing emails (with your consent)

4. Sharing Your Information

We do not sell your data. We may share your information with:

  • Booking platforms (e.g., Airbnb, Booking.com)

  • Payment processors to handle transactions securely

  • Service providers (e.g., cleaning or maintenance staff) under confidentiality obligations

  • Legal authorities when required by law

5. Cookies and Website Tracking

If you visit our website, we may use cookies and analytics tools to enhance user experience, track performance, and collect anonymous usage data. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill bookings and comply with legal requirements

  • For customer service and potential repeat stays

  • For marketing purposes (until you opt out)

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Objecting to processing or withdrawing consent

  • Lodging a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
 splweekends@gmail.com
 07813958868

8. Security

We take appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

9. Third-Party Links

Our website or communications may contain links to third-party sites (e.g., booking platforms). We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Akila Holiday Home
📍 Saddleworth, UK
📧 splweekends@gmail.com
 

Privacy Policy - the Basics 

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to Include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 

To learn more about this, check out our article “Creating a Privacy Policy”.

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